Phone ASOS on their UK customer service contact number 020 7756 1000 to discuss the estimated delivery times for an order that you have made from the online fashion retailer or to enquire about the returns policy for a previously purchased item.
ASOS is an online fashion retailer that sells over 850 brands of clothing and accessories throughout the UK and even delivers to international destinations. The range of fashion products available from the online marketplace extend to womenswear, menswear along with footwear and outerwear. Customers can also buy a range of jewellery and accessories when making an order from the online store.
Customer Services – 020 7756 1000
Contact ASOS on their UK customer service telephone number 020 7756 1000 for additional information about a product available on their online store or to enquire about the retailer’s returns policy. For instance callers can request a refund for a damaged item or if they require a different size for an article of clothing that they have recently purchased. However customers should ask a representative how to fill out their returns form before sending off their unwanted item to the postal address listed at the end of this page. Call ASOS UK’s customer service department for technical support if you are having problems with your online account or if you would like to update your log in details over the phone.If you have bought an item of womenswear or menswear that isn’t showing on the ‘My Orders’ section of the ASOS website then the representative will be able to confirm your order so that you do not buy the same article of clothing twice. Callers can also ask the ASOS representative to track an order so that they can detail when an order has left the depot before giving an estimate of its delivery time.
Complaints – 020 7756 1000
Call ASOS UK on their customer complaints helpline number 020 7756 1000 to register a grievance with the company if you are unhappy with the service provided. For instance, if you are dissatisfied with the quality of an article of clothing or if you would like to report the conduct of a specific member of ASOS staff then you should do so using the above contact number.
Call Costs and Contact Hours
ASOS runs a 03 contact number that will charge callers the same standard per-minute rate as any other local call made from a UK mobile or landline telephone. However, you may be able to contact the fashion retailer for free if you are using any inclusive free minutes that have been offered by your telephone’s service provider. You can get in touch with a representative from an ASOS call centre 7 days a week as the helpline operates during the opening hours of 8am-8pm Monday to Sunday.
ASOS Online Help Centre
If you need to return an item to ASOS then you should fill out the pre-printed label on the returns form that was included in your parcel before sending it to the following postal address: ASOS, Barlby Road, Selby, YO8 5BL, United Kingdom.