HMRC Contact Number

Phone HMRC general enquiries by calling their local-rate UK helpline number 0330 200 3300. You can call their 03 number for free if you have free inclusive minutes on your mobile phone contract, which is perfect as HMRC do not have an official 0800 or 0808 freephone number.

Contact a HMRC advisor by calling their mobile-friendly helpline on 0330 200 3300 for local rate from a mobile or landline telephone. HMRC are the main tax collection office in the UK so you should call this helpline for any enquiries about your income tax or self-assessment tax returns. Her Majesty’s Revenue & Customs (HMRC) is also responsible for national insurance contributions and the payment of certain benefits within the UK, such as tax credits and child benefit.

If you would like to make a complaint to HMRC please phone their main general enquiries phone number 0330 200 3300 or send a letter of complaint to an official postal addresses below depending on which HMRC department your complaint regards.

HMRC Complaints Postal Addresses

Income Tax & Self Assessment HMRC Complaints
PAYE and Self Assessment Complaints,
HM Revenue and Customs,
BX9 1AB,
United Kingdom.
National Insurance & HMRC Employer Complaints
NIC and EO Complaints,
HM Revenue and Customs,
BX9 1AA,
United Kingdom.
HMRC Online Services Complaints
HM Revenue and Customs – Digital Service Complaints,
2nd Floor Accounts Office,
Victoria Street,
BD98 8AA,
United Kingdom.
HMRC – Serious Complaints
HM Revenue and Customs,
PO Box 64353,
United Kingdom.