Lush Contact Number

Call Lush on their UK customer service telephone number 01202 668 545 to contact a representative about the range of soaps and cosmetics available to buy in store or to ask how to return an unwanted purchase.


About Lush Cosmetics

Lush is a soap and cosmetics retailer that is headquartered in Poole in Dorset but has high street stores throughout the United Kingdom. The UK retailer is known for its range of ethical toiletries and beauty products, having only using vegetarian and vegan recipes that have been made without the use of animal testing. In particular, Lush is well known for its selection of creams, soaps and shampoos such as its line of bath bombs.


Call Lush Customer Services – 01202 668 545

Call Lush on their UK customer service telephone number 01202 668 545 for to enquire about the cost of any of the cosmetic products sold in the online or high street store. For instance, the customer service representative will offer a suggestion on a particular product such as a bath bomb or bubble bar over the telephone. Lush can also estimate the delivery time for an online order that is currently in transit or can suggest what to do if you’re out when your parcel arrives.

You should also contact a store representative if you would like to redeem credit from your Lush gift card when making an online order. For instance, once you have selected the ‘pay by phone’ option upon checkout then you should contact a Lush representative with your order number so that they can apply a discount. You should also contact Lush for technical support if you are having difficulty online. For instance, if you have forgotten your password but have not been sent an email to update your account details then the Lush advisor can help you sign in over the phone. Additionally, callers can enquire about the returns process for an unwanted item before asking for a freepost label to begin the refund process.


Call Costs and Contact Hours

The Lush customer service helpline uses a 01 contact number that will charge callers the same standard per-minute rate as any other local call that is made from a UK mobile or landline telephone. However, you may be able to contact Lush for free if you have any inclusive free minutes that have been offered by your service provider when making a call. The Lush customer service team are available to be contacted during the opening hours of 8am-8pm Monday to Friday, 9am-5pm Saturdays, and 10am-4pm Sundays.


Write to the Customer Care Centre

If you are unhappy with the quality of a particular Lush product or with the conduct of a specific member of staff then you can register a formal complaint when writing to their customer care centre on the following address: Lush, Poole Quay, Unit 22-23 Dolphin Quays, Poole, Dorset, BH15 1HU, United Kingdom.