Matalan Contact Number

Phone the Matalan customer service number 0333 004 4444 to contact a store representative regarding a problem with their online order, for branch opening times as well as to ask for current sales on dresses, shoes and homeware items.

 

Matalan Customer Service Number – 0333 004 4444

Phone Matalan on the contact number of their UK-wide customer service department 0333 004 4444 for enquiries about the range of homeware items or the new clothing lines sold in the fashion range on their online store. You may also wish to ask about the date of sales on any end-of-season stock, such as dresses and shoes while they are still available to buy. Savvy shoppers can also use this number to check whether there are any current online offers and discount codes to make their purchase cheaper. Alternatively, you may prefer to ask whether your order qualifies for express delivery or whether you can purchase an item as a gift.

You can also call the Matalan customer service number 0333 004 4444 for enquiries about your store account, particularly if you are unable to login to the online store or would like to update your security details over the phone. However, if you would prefer shop in person you can also ask for the location and opening times of your nearest branch of Matalan before making your visit. Similarly, it is useful to know the address of your nearest branch if you have used the Matalan click and collect service or if you would like to make a job application in person. Returns should also be taken to the customer service desk of your local branch of the retailer, where you can receive a refund or exchange your purchase for another item in store.

 

Call Costs and Opening Hours

As the Matalan helpline uses a contact number prefixed with ’03,’ callers will be charged no more than the standard per-minute rate for any other local phone from a UK landline or mobile. However, you can contact the homeware and clothing retailer for free if you have inclusive free minutes offered in your landline or mobile tariff. The Matalan phone line is available to take calls during the contact hours of 8am-6pm Monday to Sunday.

 

Email the Customer Service Office

If you have been unable to contact the Matalan customer service team over the phone then you can also make your enquiry or complaint in via email, writing to the following address:cs@matalanonline.co.uk.